How to report instances of airport harassment

Source: AAI

Wednesday January 13, 2010

In light of the attempted attack on Christmas day of Northwest flight 253, new policies and practices have been implemented by the Transportation Security Administration (TSA) that put our community under the microscope. Therefore, in order to serve our community better, AAI has been in contact with the White House, Department of Homeland Security, the Transportation Security Administration (TSA), State Department, Department of Justice and other federal agencies in regards to those changes and their affects on our community. Federal officials strongly recommend that any episode of harassment at airports or other border crossings be reported immediately.

To report an incident of discrimination or harassment at an airport security screening checkpoint, please send a detailed account to the Transportation Security Administration (TSA) at TSA.OCR-ExternalCompliance@dhs.gov or by phone at (866) 644-8360, or contact the DHS Office of Civil Rights and Civil Liberties at civil.liberties@dhs.gov.

Other travel difficulties, including at airport customs and border points into the United States, should be reported to the Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP) at http://www.dhs.gov/files/programs/gc_1169676919316.shtm.

For updates and information about recent changes to TSA screening regulations, visit www.tsa.gov.